FAQ · 常見問題

Frequently Asked Questions

Sizing

How do I find my size?
Most pieces are listed as “free size” (fits most). Specific measurements are on each product page. If you're between sizes, we recommend sizing up for a relaxed fit.

Shipping

How long does delivery take?
Hong Kong: 1-2 business days. International: see our Shipping Info page.

Payment

What payment methods do you accept?
Credit/debit cards, FPS, AlipayHK, and Apple Pay at checkout.

Exchanges

Can I exchange my order?
Yes, within 14 days of delivery. See our Exchange & Refund Policy.

Restocks

Will sold-out items come back?
Some pieces restock, some don't — email us at mixandshop2021@gmail.com and we'll let you know.

常見問題

尺寸

怎麼選尺寸？
大部分商品為均碼（適合多數體型）。詳細尺寸請查看商品頁面。如介於兩個尺寸之間，建議選大一號以獲得寬鬆版型。

運送

運送需要多久？
香港：1-2 個工作天。海外：請參閱運送資訊頁面。

付款

接受哪些付款方式？
結帳時可使用信用卡 / 扣賬卡、轉數快（FPS）、AlipayHK、Apple Pay。

退換

可以退換貨嗎？
可以，收到商品 14 天內。詳見退換貨政策。

補貨

售完的商品會補貨嗎？
部分款式會補貨，部分不會 — 請電郵 mixandshop2021@gmail.com，我們會告知您。